Shipping policy
Shipping Policy
Thank you for choosing Heckhaus. We aim to make your shopping experience as smooth as possible. Please read the details below regarding shipping and delivery:
Processing & Delivery
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Orders are usually processed within 1–3 business days (excluding weekends and holidays).
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Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package.
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Since our tees are printed on demand, delivery typically takes 4–7 business days after processing.
Shipping Area
At this time, we only ship within the United States.
Delays
While we work to get your order delivered on time, delays can occasionally happen due to weather, carrier issues, or other unforeseen events. If you run into problems, email us at hello@heckhaus.com and we’ll help sort it out.
Order Tracking
You can track your order using the link in your shipping confirmation email. If anything looks off, reach out and we’ll take care of it.
Restrictions
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We can’t ship to P.O. boxes or APO/FPO addresses.
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Some products may have shipping restrictions due to size, weight, or carrier limitations (see individual product pages for details).
Returns & Exchanges
For info on returns and exchanges, please see our Refund Policy.
Contact Us
Questions or concerns? Reach us at hello@heckhaus.com.